Apple Airpods Gen 2

Return Policy for Online Purchases at MET REPAIRS

At SSI and Affiliated Company MET REPAIRS, we strive to ensure that you are completely satisfied with your purchase. We understand that sometimes an item may not fit your needs or meet your expectations. Here is our return policy for online purchases:

1. Time Frame: You have 30 days from the date of delivery to return your item.

2. Condition of the Product: The product must be returned in its original condition, unused, and with all its original packaging and accessories. Products that are damaged or altered may not be accepted for return.

3. Return Process:
   - Visit our website at www.metrepairs.com and fill out the return form in the 'Returns' section.
   - Alternatively, you can initiate a return by calling our customer service team at 678-506-1143.
   - You will receive return instructions and a Return Authorization Number.

4. Shipping Costs: Customers are responsible for return shipping costs unless the item is being returned due to a defect or an error on our part.

5. Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be credited to the original method of payment. Please allow up to 10 business days for the refund to reflect in your account.

6. Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the item you want.

7. Non-Returnable Items: Certain items may not be eligible for return. This includes sale items, customized products, and items marked as final sale.

8. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately so we can rectify the issue.

We reserve the right to refuse a return if the item does not meet our return policy criteria.

Thank you for shopping with us. If you have any questions or concerns regarding your return, please do not hesitate to contact us.

 

Local Delivery Policy for Atlanta Customers

At M.E.T Repairs, we are pleased to offer local delivery services to our valued customers in Atlanta and the surrounding areas within a 10-mile radius of our location near the airport. Our Local Delivery Policy outlines the terms and conditions for this service:

**Delivery Area:**
- Our local delivery service covers addresses within a 10-mile radius of our location near the airport in Atlanta, Georgia.

**Delivery Charges:**
- We offer a flat-rate delivery fee of [Specify the delivery fee or state if it's free] for all eligible orders within the designated delivery area.

**Order Eligibility:**
- To be eligible for local delivery, your order must meet the following criteria:
  - Your delivery address falls within the specified 10-mile radius.
  - Your order total meets the minimum purchase requirement, if applicable.

**Delivery Times:**
- Local deliveries are typically made within Same day after your order is processed and confirmed before 3pm.
- You will receive a notification confirming the delivery date and estimated delivery window.

**Delivery Process:**
- Our dedicated delivery team will ensure that your order is carefully prepared and packaged for safe transit.
- A delivery driver will deliver your order to the provided delivery address during the agreed-upon timeframe.

**Contactless Delivery:**
- In line with health and safety measures, our deliveries are contactless. The driver will leave your order at your doorstep, ring the doorbell, and maintain a safe distance.
- You will receive a notification once the delivery has been completed.

**Delivery Tracking:**
- You can track the status of your delivery through our online tracking system. You will receive a tracking link with your order confirmation.

**Delivery Issues:**
- If you encounter any issues with your delivery, please contact our customer support team at [Provide contact details]. We will promptly address any concerns or discrepancies.

**Order Changes:**
- If you need to make changes to your delivery address or schedule, please contact us as soon as possible. We will do our best to accommodate your request.

**Delivery Satisfaction:**
- Your satisfaction is our priority. If you have any feedback or questions regarding your local delivery experience, please let us know. We are here to assist you.

Thank you for choosing M.E.T Repairs for your local delivery needs. We look forward to serving you and providing a convenient and reliable delivery service in Atlanta.